Wisconsin Security Guard Practice Exam

When a security guard is approached by someone seeking unauthorized access, the most appropriate response is to politely inform them that they cannot enter without authorization. This action demonstrates professionalism and a clear understanding of their responsibilities, which include maintaining the security of the premises.

By communicating assertively and respectfully, the guard sets a firm boundary while also keeping the interaction calm. This approach not only helps deter any potential unauthorized entry but also conveys to the individual that the guard is vigilant and aware of security protocols. If necessary, the guard can escalate the situation to higher authority or management if the unauthorized person does not comply.

Choosing to ignore the request could leave the premises vulnerable, while allowing entry, even with monitoring, undermines the guard's authority and the safety of the area. While informing the police might be necessary in more severe cases, it is typically not the first line of response for unauthorized access unless there is an immediate threat or refusal to comply. Therefore, communicating the need for authorization is the most effective and secure approach in this scenario.