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When is it necessary for a security guard to involve law enforcement?

  1. When they feel overwhelmed

  2. If a crime is in progress

  3. When they receive a complaint

  4. If an event is taking place

The correct answer is: If a crime is in progress

Involving law enforcement is essential when a crime is in progress. This is because security guards are not law enforcement officers and are generally limited in their ability to respond to criminal activities. When a crime is occurring, it poses an immediate threat to safety and requires the authority and resources that law enforcement can provide. They have the ability to enforce laws, conduct investigations, and ensure that the situation is handled appropriately to protect individuals and property. In situations where a guard feels overwhelmed or is receiving a complaint, they may be able to manage those incidents on their own or escalate them to a supervisor without necessarily needing to contact law enforcement. Similarly, during an event, there may be protocols in place for security that do not involve law enforcement unless a clear violation of the law occurs. Thus, recognizing the urgency of a crime in progress is critical for the safety of all involved, making it necessary for the guard to involve law enforcement immediately.